Frequently Asked Questions

1. How long will my order take to be delivered?

Orders are packed and despatched within 3 working days from the date of ordering. The delivery will take up to 3-7 days from despatch date to reach you depending on your location. You will receive the order tracking details as soon as its shipped.

 

2. Do you ship outside India?

Not yet. Currently we only ship across India.

 

3. Do you customize products?

We don't customize products at the moment. However, if you're looking to collaborate on a project/idea that you have, feel free to reach out on papergardenshop@gmail.com

 

4. Do you take bulk/corporate orders?

Yes. But since I'm a one person company, bulk orders take time to make. But I'm happy to discuss if the timeline is feasible. Write to me on papergardenshop@gmail.com

 

5. Do you make Wedding Invites?

Not at the moment.

 

6. Do you conduct workshops?

Not yet but I would love to know what it is that you would like to learn from me :) You can share your ideas/thoughts to papergardenshop@gmail.com and I'll go through them for sure.

 

7. Do you sell in any physical stores?

Yes! I stock products in 3 cities currently. Head to our stockists page to know more. Some day I wish to have a physical store of my own!

 

8. Will the colours fade on the wooden products?

The wooden products are sealed with 2-3 coats after colouring. You can be assured that the colours won't fade that soon. But with time, as anything else you will notice changes in colour with exposure to Sun, dust etc.

 

9. I'm facing issues with payment for my order, what do I do?

Please take a screenshot of the error message and contact on papergardenshop@gmail. I'll respond asap and see what can be done.

 

10. I'm a store owner/manager and would love to have your products at our store. Would you be interested?

Yes! You can share your store details to papergardenshop@gmail.com and we can discuss further.